Introduced in the new Version 4.30 software release for the OfficeServ 7000 series of systems, the OfficeServ Mobex application provides for improved connectivity in your working life.
Mobility is more about connectivity, being in contact, than it is about moving around on the phone. In today’s competitive business environment being properly ‘connected’ is more important than it’s ever been.
The Samsung OfficeServ Mobex application enables you to set a personal virtual ring group of up to 5 alternative numbers (mobile phone, home office, alternate office, workshop, etc.) which will simultaneously ring when you are away from your main phone.
You will remain always in contact, and will never miss that important call again. The Mobex application allows you to make and receive calls from your mobile through the OS 7000 System as if you were at your desk. Managing calls through the system allows you to maintain the central benefits of call control, operator console, voice mail, call recording, etc.
The key in all this is that contacts can reach you via one single number.
The OfficeServ Mobex Feature set is available in Version 4.3 of the software and can be supplied on all members of the OfficeServ 7000 range.
The Samsung OfficeServ Mobex application is delivered in two variants – Standard and Executive.
Standard users are supported “out of the Box”. Executive users require a software licence to operate. One Executive licence is provided free of charge in every system. (see tables below for license, hardware and maximum numbers of users).
|Item||License policy||Hardware Requirement|
|Standard license||Free of charge. No license is needed.||None|
|Executive license||1 executive Mobex user is supported F.O.C. without a licence. Additional users will require a license.||OS7030, OS7100 > No HW required OS7200, OS7400 > OAS card is required|
|Maximum Users Per System|
|System||Hardware required||Max Users|
|Below is a list of supported features for each variant|
|Phone State||Feature List OfficeServ Mobex||STD||EXEC|
|ringing||Call Forward Follow Me||No||Yes|
|ringing||Call Forward on Busy or No answer||Yes||Yes|
|ringing||Call Forward on DND||Yes||Yes|
|ringing||Call Forward Unconditional||Yes||Yes|
|ringing||Call Intercept of Mobex call by EP key||Yes||Yes|
|ringing||Call Intercept of MOBEX ringing||Yes||Yes|
|ringing||Class of Service||Yes||Yes|
|ringing||Direct Station Select||Yes||Yes|
|ringing||Do not Disturb and Override||Yes||Yes|
|ringing||Forced Trunk Release||Yes||Yes|
|ringing||In/Out of Group||Yes||Yes|
|ringing||Make calls via LCR||Yes||Yes|
|ringing||Make calls via OS Operator/Call||Yes||Yes|
|ringing||Monitoring on DS or CC key||Yes||Yes|
|ringing||Monitoring via OS Operator/Call||Yes||Yes|
|ringing||Originators CLI Transfer||Yes||Yes|
|ringing||Preset Forward No Answer||Yes||Yes|
|ringing||Station Group Membership||Yes||Yes|
|ringing||Station Programmed message||Yes||Yes|
|ringing||Voice Mail Indication||No||Yes|
|conversation||Account codes voluntary||No||Yes|
|conversation||Transfer with Camp On or Remote Hold||No||Yes|
|conversation||Transfer with Consultation||No||Yes|
|setting||Activate/Deactivate MOBEX station||No||Yes|
|setting||Set Call forward||No||Yes|
|setting||Set Call Forward Follow Me||No||Yes|
|setting||Set Do Not Disturb||No||Yes|
|setting||Link/Unlink Ring Group||No||Yes|
|setting||Set Station Programmed message||No||Yes|
|setting||Station Message Cancel or Set on Idle||No||Yes|
|setting||Voice Mail Access||No||Yes|
|dialing||Barge In on Busy||No||Yes|
|dialing||Call Paging to Internal or External||No||Yes|
|dialing||Call Pickup Ringing calls||No||Yes|
|dialing||Camp On on Busy||No||Yes|
|dialing||Distinctive Ring on Intercom call||No||Yes|
|dialing||Make external calls||No||Yes|
|dialing||Make call by Speed Dial||No||Yes|
|dialing||Meet Me Page and Answer||No||Yes|
|dialing||Retrieve Calls on Hold or Parked||No||Yes|
|dialing||Station Call Back on Busy or No Answer||No||Yes|
|dialing||Station Message Reply||No||Yes|
|dialing||Station Message Set on Busy/Ringback||No||Yes|
|dialing||Trunk Call Back||No||Yes|